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Which window brand let you down more: Pella or Andersen?

89 replies 999 views
 
skykayaker
20 posts

I’ve definitely seen storm windows make a big difference, especially when the original windows have character but aren’t exactly airtight. On the Pella vs Andersen front, I’ve actually had more callbacks with Pella - mostly hardware issues, nothing catastrophic, but annoying for sure. Andersen seems to hold up better in the long run, at least in the older homes I work on. Anyone else notice that newer storm windows sometimes don’t fit quite right out of the box? I end up tweaking them more often than I’d like...


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fitness_david
28 posts

I hear you on the storm windows - sometimes they’re the only thing standing between a drafty living room and a decent heating bill. I’ve run into the same with Pella hardware, especially on jobs where the clients wanted those fancier handles or locks. Nothing major, just little things that add up to extra trips. Andersen’s been more consistent for me too, though I did have one install where the sashes were just a hair off and needed some fiddling.

About the new storm windows not fitting right... yeah, it’s gotten worse lately. I remember back in the day, you could count on them being square out of the box. Now, it’s like you need to bring your whole toolkit just to get them to sit flush. I wonder if it’s a quality control thing or just trying to make them fit too many styles at once.

Funny enough, I’ve had better luck with some of the no-name brands than the big guys lately. Not what I expected, but sometimes simple is better.


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lunasailor5341
6 posts

Now, it’s like you need to bring your whole toolkit just to get them to sit flush.

Man, you nailed it. Used to be you could pop those storms in with a rubber mallet and call it a day. Lately, I’ve been chasing down weird gaps and corners that just won’t square up. Funny thing, I had a Pella job last fall where the handles looked great but the screws were about half a millimeter off - ended up at the hardware store twice for something that should’ve taken ten minutes. Andersen’s been more predictable for me, but I still keep my shims handy just in case. Sometimes I wonder if the “premium” brands are overthinking it...


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17 posts

I hear you on the “premium” brands making things more complicated than they need to be. Had a similar run-in with Pella last spring - looked sharp out of the box, but getting the frame to sit flush was like wrestling a stubborn old door. Ended up using painter’s tape as a makeshift shim just to get it lined up right. Not my proudest hack, but it worked.

With Andersen, I still keep a level and some thin shims in my back pocket, but at least their screw holes usually line up where they should. My trick now is to dry-fit everything first and check all the corners before tightening anything down - saves me from having to backtrack when one side decides to bow out.

Honestly, I miss when you could just tap things in and move on. Maybe it’s all the “innovative features” they’re adding these days… or maybe my house just isn’t as square as I’d like to think. Either way, I always plan for an extra hour or two now, just in case something decides not to play nice.


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coffee531
22 posts

I’ve run into similar headaches with Pella - looks great, but I’ve had to fight with the jambs to get them square more than once. Andersen’s tolerances aren’t perfect either, but at least the pre-drilled holes usually save some time. Still, nothing ever seems to drop in like the old wood windows did... I always bring extra shims now, just in case.


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gfluffy74
18 posts

I’ve had to fight with the jambs to get them square more than once.

That hits home. When I did my kitchen bump-out, I went with Pella to match the rest of the house, and - no joke - I spent more time shimming those jambs than actually setting the window. Even after all that, one sash still sticks a bit when it’s humid. Andersen’s pre-drilled holes are a little blessing, but I agree, none of the new stuff is as forgiving as the old wood windows. Sometimes I wonder if we’re fixing problems that didn’t really exist before...


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jallen31
13 posts

Sometimes I wonder if we’re fixing problems that didn’t really exist before...

That’s exactly how I felt swapping out the original 1950s windows in my place. The old ones weren’t airtight, but they never jammed up like the new Pellas I put in the back room. I spent ages tweaking the shims and still get a little binding in the summer. Andersen’s pre-drilled holes are nice, but even then, I had to wrestle with the frame to get it plumb. Maybe it’s just the way modern tolerances are so tight - one tiny error and something’s off.


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2 posts

Maybe it’s just the way modern tolerances are so tight - one tiny error and something’s off.

That’s been my experience too. I swapped out a couple of 1960s wood sashes for new Pellas, thinking I’d be gaining efficiency and less maintenance. The reality was a lot more fiddling with shims and adjusting for seasonal expansion than I ever expected. The old windows weren’t perfect, but at least they opened and closed without much fuss, even if there was a draft.

Andersen’s pre-drilled holes did make alignment easier in theory, but I still had to tweak the rough opening more than I thought. I think you’re right about tolerances - modern windows seem almost too precise for older houses where nothing is truly square. In my case, the Pellas have been more finicky with humidity changes, but Andersen frames felt less forgiving during install.

Honestly, I sometimes miss the simplicity of the originals. They might not have been airtight, but they never made me question my carpentry skills every spring and fall.


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15 posts

You nailed it - old houses just aren’t built for laser-precise products. I’ve spent entire afternoons chasing a square corner that just isn’t there. Honestly, you’re not alone in missing those old sashes. They might’ve rattled in the wind, but at least they didn’t make you second-guess every shim. Hang in there... it’s not your skills, it’s the house fighting back.


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artist98
26 posts

Yeah, trying to get a modern window to fit in a 1920s frame is basically an exercise in compromise. Pella and Andersen both have their quirks, but honestly, I’ve had more headaches with Pella’s sizing being just a hair off - especially on custom orders. The old sashes were forgiving; you could fudge things a bit. Now, if your opening’s out of square by even a quarter inch, you’re shimming forever and still not thrilled with the reveal. Sometimes I wonder if these manufacturers ever actually measure an old house before designing their products...


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