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ReliaBilt double-hung sash won’t stay raised
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What clues help tell whether a ReliaBilt double-hung sash is dropping because its balances aren’t supporting it or because it’s binding in the tracks? Does it matter whether both sides sink together or one side drops first, and whether the sash catches at a particular point in its travel?
I’d also like to know how to identify the balance type without removing the sash. Are there safe, non-invasive checks worth doing before calling for service or looking for replacement parts?
1 reply
- For identifying the balance type without removing the sash, check for a label or manufacturer marking on the jamb or any visible hardware, then look up the window’s exact model documentation. Different balances can look similar, so the visible shape may narrow it down without confirming a compatible replacement.
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