Hello all, jumping in a bit late here. I'm actually a general contractor in the Tampa Bay area (mostly doing renovations, but occasionally involved in window projects). I've been quietly following this thread and I have to say it's spot on with advice. Many of my clients have either used Karoly Windows & Doors or Pro Tech Windows & Doors, and I've seen their work firsthand on job sites. Both are top-notch companies, in my professional opinion.
Just to add an expert perspective, here are a few key things I always tell homeowners about window replacements in our region:
Permitting and Code Compliance: Pulling a permit is a must in Florida for window replacements. It's not just red tape - it's to ensure your windows are installed to withstand hurricanes. Make sure your contractor shows you the permit and that you get a copy of the final inspection approval. Karoly and Pro Tech always do things by the book from what I've seen.
Hurricane Impact vs. Non-Impact: If you go with non-impact windows, remember you'll need hurricane shutters or panels to meet code. Impact windows are a bit more expensive, but you gain convenience and year-round protection. Most of my clients opt for impact these days. Both Karoly and Pro Tech have plenty of options for quality impact windows.
Materials and Installation: In coastal areas like Clearwater or St. Pete, insist on stainless steel installation screws and quality caulk/foam. The good contractors already do this (salt air can corrode regular steel fasteners quickly). Also, proper waterproof sealing is crucial. I've tested windows after installations (spraying with a hose, etc.) and the ones done by reputable companies don't leak.
Warranty and Service: Ask about the warranty. Any good company will have a strong one for both product and installation. Equally important, choose a contractor that's been around and will likely be around in the future. The companies frequently named in this thread have been in business for years, which is reassuring.
At the end of the day, the contractor you choose will make a huge difference. As a GC, I've had to bring in window specialists to fix mistakes made by others, and it can get costly. It's clear from the community feedback here that Karoly and Pro Tech are reliable specialists.
Kudos to everyone for sharing honest experiences. It really helps raise the bar for quality in our area. 👍