Okay, so I've been looking into replacing some old drafty windows and saw Costco offers window replacement services through partner brands like AmCraft. From what I gather, you schedule a consultation, they measure everything, give you a quote, and then handle installation. Seems straightforward enough, but has anyone here actually gone through the process? Curious if there's a better way or any tips to make it smoother...
I actually went through Costco for window replacements about two years ago. It was pretty much as straightforward as you described, but there are a few things I'd suggest to make it smoother.
First off, the consultation was easy enough—they came out, measured everything, and gave me a quote on the spot. The price was decent, not the cheapest but definitely competitive. One thing I noticed though: the initial quote they give you can sometimes be negotiated a bit, especially if you're doing multiple windows or a bigger job. Don't be afraid to ask if there's any wiggle room.
Once I agreed, scheduling installation was simple, but here's where things got a little tricky. The installers are subcontractors, so quality can vary depending on your local crew. My guys were solid—cleaned up after themselves, polite, and efficient—but I've heard from others that their experience wasn't quite as smooth. So I'd recommend asking specifically about who'll be doing the install and maybe checking local reviews or references if possible.
Also, double-check the warranty details. Costco usually backs their services pretty well, but it's good to know exactly what's covered and for how long. I had one minor issue with a window seal about six months later, and they did come out promptly to fix it at no extra cost.
Overall, I'd say it's worth it for convenience and peace of mind, especially if you're already comfortable shopping through Costco. But if you're looking for rock-bottom pricing or want more control over choosing your installer directly, you might want to get a couple of independent quotes too just to compare.
Hope that helps!