Thinking about swapping out some old windows for Andersen ones, but um...are they really as good as folks say? Quick poll: Andersen owners, would you buy them again or try something else next time?
I've had Andersen windows installed for about 8 years now, and honestly, they've held up well—no leaks or drafts so far. But I sometimes wonder if the premium price was entirely justified. Installation quality and proper sealing around the frames matter just as much as the windows themselves, in my experience. Maybe I'd consider another reputable brand next time around, just to compare performance versus cost...but overall, Andersen has been pretty reliable.
Totally hear you on the installation side of things—I learned that the hard way. A few years ago, we upgraded to some fancy energy-efficient windows (not Andersen, but still a big brand), and I thought the windows alone would magically slash our heating bill. Nope. Turns out, the installers rushed through sealing the frames, and we ended up with drafts anyway. Had to get someone else in to reseal everything properly. Sounds like your Andersen windows have been solid though...so I'd say you made a pretty decent call there.
- Had a similar experience myself—went with Andersen windows based on recommendations, but honestly, installation made all the difference.
- Windows themselves are good quality, no complaints there, but I still noticed drafts until the installer came back to fix some sealing issues.
- Bottom line: Andersen's solid, sure, but don't underestimate how much a rushed install can mess things up... learned that lesson quick.
I've installed Andersen windows myself a couple times, and yeah, gotta agree with the previous comment—installation is key. Andersen's quality control is solid, materials are durable, and their energy efficiency ratings usually hold up well in real-world use. But even the best window won't perform if it's slapped in carelessly. Had a friend who went premium Andersen but skimped on prep work—ended up with drafts and condensation issues until we redid the sealing properly.
One thing I've noticed: Andersen's hardware and mechanisms (locks, hinges, etc.) tend to last longer than some cheaper brands I've tried. Less fussing around with stuck windows or broken latches down the road. But honestly, if you're handy enough to DIY or at least supervise closely, you can probably get similar performance from other reputable brands too.
Bottom line: Andersen's good stuff, but don't expect miracles if installation isn't spot-on. Learned that one the hard way myself...
"Had a friend who went premium Andersen but skimped on prep work—ended up with drafts and condensation issues until we redid the sealing properly."
This is exactly what I'm worried about. I'm planning to replace some older windows myself soon, and while Andersen seems reliable, I'm wondering if anyone has experience with their customer support or warranty process if something does go wrong? Good hardware is great, but solid backing from the company matters too...
"Good hardware is great, but solid backing from the company matters too..."
Yeah, totally agree with this. Andersen's hardware is generally solid, but their customer support can be hit or miss depending on who you get on the phone. Had a neighbor who needed warranty work—took a few calls and some persistence before they got someone helpful. Not saying it's always like that, but definitely worth keeping in mind if you're relying heavily on warranty coverage...
Had a similar experience with Andersen myself. Installed a bunch of their windows during a remodel a few years back—hardware was solid, no complaints there. But when one window arrived damaged, it took multiple calls and emails to get sorted out. Felt like playing customer service roulette... eventually got someone helpful, but patience was definitely tested. Good windows overall, just gotta cross your fingers you don't need warranty help too often, lol.
Had Andersen windows put in last year—definitely solid on energy efficiency, noticed a nice drop in heating bills. But yeah, customer service was kinda meh when I had questions about insulation specs. Took forever to get clear answers. Wonder if other brands like Marvin or Pella handle warranty and support better... anyone tried those?